100% happiness guarantee

Trying something new should feel easy.

If anything in your order isn’t right, we’ll make it right. Simple as that. Whether it’s a replacement, store credit or refund, we’ll sort it quickly so you can keep enjoying your food.

How it works

  • grocery shopping green icon carrots lettuce toms

    Check your order

    After every delivery, we’ll send you a quick feedback link so you can let us know how everything was.

  • Green outline of a smartphone with a speech bubble on a white background

    Let us know

    If something isn’t right, just tell us within 48 hours and include a photo if you can.

  • 100% happiness guarantee - green check - joy wholefoods guarantee

    We'll sort it

    We’ll take care of the rest with a replacement, credit or refund. No stress. No back and forth.
Provide feedback on an order
Two women wearing green 'Joy Wholefoods' t-shirts in a store setting.

Why customers trust us

We genuinely care about your experience.

As a small Brisbane family business, we go above and beyond to make sure you feel looked after.

We’re also big on transparency. You can follow our journey, meet the farmers and makers behind your food, and see exactly how things are done.

Buying from us should feel like buying from people you know and trust.

It’s one of the reasons our customers keep coming back. In fact 90% of our weekly customers are repeat customers and many have been with us for years.

Eat better food

Try it risk free

If you’ve been thinking about giving us a go, this is your sign. You’ve got nothing to lose and a whole lot of fresh, nourishing food to gain.

Eat Happy

Meet our famers & food makers

1 3